Water softeners are a pretty common item to run into during the course of a home inspection. In fact, in places with hard water such as the San Antonio and New Braunfels area, most new homes tend to be built with the plumbing for a water softener readily accessible.

water softener

What does a water softener do? In simple terms, a water softener removes calcium, magnesium, and a few other elements from the water that goes through your house in order to make the water feel better, use less soap to clean with, and reduce the amount of scale that builds up around faucets and fixtures. Most water softening systems use sodium chloride, or table salt to achieve the softening, but more modern “ion-exchange” resin beads are also being introduced, as well as physical reverse-osmosis systems.

salt inside water softener

Water softeners are outside the scope of a typical home inspection in the state of Texas, as they are functionally appliances. This means that when we come across a water softener in a home, we document its presence, take a look at any plumbing connections for evidence of prior or active leaks, and continue on with the inspection.That said, there are few common problems we identify with water softeners, some of which need correcting. These water softener defects include:

  • A lack of insulation installed on the water supply piping.
  • Dissimilar metals (such as copper and steel) used in the plumbing supply piping. This condition can cause “galvanic corrosion”.
  • A lack of or an inadequate air-gap for the drain. This condition could allow dirty water to make contact with the potable drinking supply unless corrected.
  • Leaks at the fittings.

We want you to know that you have a water softener, but the only people qualified to inspect water softeners are licensed plumbers and the technicians who specifically service them. You can reach these technicians by contacting a local water softener supplier, who will be happy to come out and inspect your system as well as make it operational if you so desire.


Contact Your Home Inspectors


Info @ EnsureInspections.com

16400 Henderson Pass
STE 517
San Antonio, TX 78232

Home Inspector Kyle D. Scott

TREC # 23813 - TDA # 819063

Ensure Home Inspections provides thorough inspections, detailed reports, and personalized consultations at affordable prices in San Antonio, TX & surrounding areas to Homebuyers, Homesellers, and their realtors. WDI/Termite Inspections, Thermal Imaging, Pool / Spa Inspections, Foundation Elevation Survey and more!

Hours of Operation

Mon - Sat 8:00AM - 8:00PM
Sun 10:00AM - 4:00PM

4.8 77 reviews

Looking for a Home Inspection or Termite Inspection? Areas We Serve:

San Antonio, New Braunfels, Boerne, Seguin, Schertz, Cibolo, Selma, Live Oak, Universal City, Helotes, Spring Branch, Converse, Kirby, Leon Valley, Alamo Heights, Castle Hills, Windcrest, Bulverde, China Grove, La Vernia, Shavano Park, Balcones Heights, Terrell Hills, Hollywood Park, Hill Country Village, Canyon Lake, San Marcos, Martinez, Timberwood Park, Northcliffe, Poteet, Pleasanton, Elmendorf, Castroville, Van Ormy, Macdona, Adkins, St. Hedwig, Grey Forest, Fair Oaks Ranch, New Berlin, Lacoste, Losoya, McQueeny, Leming, Calaveras, Floresville, Lytle. Bexar County, Comal County, Guadalupe County, Medina County, Attacosa County, Bandera County, Wilson County, Kendall County

Please review our Property Inspection Agreements before booking.

Copyright © 2019 - 2023 Ensure Home Inspections. All Rights Reserved. Accessibility StatementPrivacy Policy | Terms of Use | TREC Consumer Protection Notice